PROGRAM MANAGER

Program Manager

The air freight industry is continuing transformation where digitalization, product development, pricing and advanced analytics play a key role.

SAS Cargo Group (SCG) has been successful in the market and our expansion into new markets continues. We are investing in our Global Sales capabilities to secure future revenue growth and secure efficient sales operations. We are also on the journey to become even more data driven and therefore we are building our analytics capabilities.

Short Description and Purpose

The air freight industry has experienced significant growth with increasing demand for cargo services worldwide. Demand is projected to continue increasing and the industry is facing a rapid transformation where digitalization, product development, pricing and advanced analytics play a key role.

SAS Cargo Group (SCG) has been successful in capturing the growth in the market as well as an important enabler for the profitability of SAS long haul operations. We have multiple strategic development projects on-going, one of them being improving our existing Sales Program.

We seek a Program Manager to take responsibility for development and continuous improvement of this program with main focus in securing customer centric offering and efficient sales operations for our Global Sales. In addition to program responsibility, our various departments (sales, commercial, operations, finance) have ad-hoc and continuous reporting and analyses needs and your task is to ensure that all relevant reports and analyses are available to enable data driven decisions. Are you our new team-mate?

What will you be doing

The position is part of the Strategic Business Development department, responsible for SAS Cargo’s overall strategic direction and supporting all of our departments in various strategic development topics. You will be working closely with the Global Sales organisation and all other SAS Cargo’s departments. Your contribution will be key in ensuring we have value adding offering towards our strategic customers, our Global Sales operates in an efficient manner and we have right numbers and analyses to support decision making.

You will report to the Head of Strategic Business Development. The following are your responsibilities:

SALES PROGRAM Development and implementation of sales program for global sales (segmentation, customer offering, account management model and process, sales analytics)

MARKET AND COMPETITOR INTELLIGENCE Maintain up-to date view of SAS Cargo’s performance against the market. Recognize performance gaps and opportunities and turn them into sales opportunities

CUSTOMER EXPERIENCE Owner for Customer Experience process, measurement tool and related analyses

ANALYTICS Support all SAS Cargo departments in ad-hoc and continuous reporting and analyses tasks

BUSINESS DEVELOPMENT Sales Program related development will keep you busy during first 12 months. After that you will engage with various strategic business development activities supporting other SAS Cargo departments.

Who are we looking for

• 3-5 years of sales program development preferably for a global sales organization and within the transportation industry
• Strong analytical skills (previous Power BI development experience is an advantage but not required)
• Excellent stakeholder management and good presentation skills
• Strong drive to seek continuous improvement and ensure your development initiatives are successfully implemented

Qualifications

Bachelor degree in business related field

If you feel inspired by the position and feel this is the right challenge for your career, we are looking forward to receiving your application and CV. Selection and interviews will take place on an ongoing basis, so do not wait to apply. Please apply latest on the 30th September.

Working at SAS Cargo

Working for SAS, you have a variety of benefits and the possibility to travel around the world with SAS and more than 100+ airlines. We offer a good pension, different health and wellness benefits, discounts from a wide range of brands, as well as discounts on the transportation to and from airports, airport shops, hotels and car-rental. You can read more at https://www.sasgroup.net/career/working-at-sas/benefits-and-compensations/

Our office is currently in AMAGERSTRAND complex. There is a newly renovated gym complimentary for all SAS staff, as well as nearby facilities for practice of padel and running, all within walking distance to metro and railway stations and of course good access by bike from central Copenhagen. We are planning to move closer to the airport in 2026.

SAS Cargo is the leading provider of air freight solutions to, from and within Scandinavia, delivering world class quality and customer care. SAS Cargo’s services are based on the cargo capacity of SAS network, extended by dedicated truck operations.