CHANGE & CONTRACTING MANAGER

Change & Contracting Manager

We are looking for a Change & Contracting Manager with a legal background to play a key role in transforming how our Global Sales organization operates. This role will drive process efficiency, standardization, and scalability across our sales ecosystem, supporting both travel agent distribution and corporate customer segments.

The position combines driving strategic changes (approx. 50%) with hands-on legal support (approx. 50%), primarily focused on B2B contracts. The successful candidate will bring a strong commercial and strategic mindset, ensuring that our operational sales processes enable business growth, speed, and competitiveness.

A critical success factor is the ability to build a strong internal network across SAS in order to influence both Global Sales colleagues and cross-functional stakeholders to ensure adoption of new ways of working.

Key Responsibilities & Mandate
1. Change Management & Process Transformation 

• Lead and implement transformation initiatives across Global Sales processes, with focus on: 
  - Travel agent and corporate sales agreements 
  - Contracting and compliance processes
  - Identify and eliminate inefficiencies, driving simplified and scalable ways of working
  - Design and implement standardized, commercially effective processes that support growth across markets
• Drive digitization and automation (e.g., contract lifecycle management, simplification of legal templates, workflows)
• Act as an advisor to the sales leadership team, ensuring alignment between commercial strategy and operational execution
• Build and leverage a strong internal stakeholder network to anchor and accelerate change
• Lead stakeholder engagement, communication, and training to ensure high adoption of new processes
• Monitor and track impact (e.g., conversion rates, training participation and adherence, compliance, cost efficiency)

2. Legal Support – Triage of day to day legal matters

• Be responsible for template creation, review of, and support to Sales teams in the negotiation of B2B agreements, including: 
  - Corporate customer contracts
  - Travel agent 
  - Miscellaneous legal documents (e.g. NDAs, GDPR questions, etc.)
  - Negotiation guidelines and fallbacks
• Provide commercially pragmatic legal guidance to Sales teams in order to balance risk, compliance, and commercial objectives

The Team

You will be part of a diverse team composed of talented professionals from various backgrounds. Our team values collaboration and psychological safety in order to execute at pace. We support each other and thrive on creating a positive and inclusive work environment where everyone can succeed and develop. 

To be successful we believe you have

• Law degree, or equivalent qualifications gained through a combination of business education and relevant work experience.
• 5+ years of experience in a legal advisor and commercial support role.
• Experience supporting B2B sales organizations, ideally within travel, aviation, or other complex service industries.
• Proven track record of driving cross-functional change initiatives with measurable impact.
• Strong commercial acumen with the ability to align frameworks and ways of working with business goals.
• Strategic mindset combined with hands-on execution capability.
• Excellent stakeholder management and relationship-building skills across all levels.
• Ability to build and leverage informal networks to influence and drive change and the confidence to question status quo.
• Highly structured with a strong focus on process optimization and efficiency.
• Ability to translate complexity into simple, scalable solutions.
• Strong communication and facilitation skills. 

Why SAS?

At SAS, we offer extensive opportunities for professional development in an international, fast-paced working environment. We are dedicated to the continuous growth of our employees. Working with us comes with a variety of benefits, including: 
•    Travel Perks: Enjoy discounted travel opportunities around the world with SAS. 
•    Health & Wellness: Access to health and wellness benefits, including a newly renovated gym with complimentary classes such as CrossFit and yoga. 
•    Discounts: Receive discounts from a wide range of brands, as well as on transportation to and from airports, airport shops, hotels, and car rentals. 
•    Work Environment: Our office location in Frösundavik offers a vibrant workspace with a restaurant, café, and easy access to outdoor activities in Hagaparken and Brunnsviken. Engage in running, tennis, outdoor gym sessions, kayaking, and stand-up paddling with equipment available free of charge. 
•    Convenient Commute: Benefit from a non-stop bus service connecting our office to Solna station, and commuter trains, alongside a network of cycle paths. 

Our Culture at SAS

At SAS, we are dedicated to caring for each other, delighting our travelers, and driving the transformation towards sustainable aviation. As a future colleague on our team, you’ll join a culture where we work collaboratively towards common goals, recognize each other's contributions, and celebrate successes. Our focus is on safe, sustainable, and punctual execution, and we are committed to protecting our planet while transforming SAS for the future. This is an empowering workplace where you can thrive, grow, and take ownership of your work. Join us at SAS and be part of shaping the future of aviation! 

Additional information

•    Deadline for application: 24/08/2026. Please send us your CV as soon as possible, as interviews are conducted continuously, and the position may be filled before the application deadline. 
•    Desired start date: Asap
•    Position: Fulltime (100%) starting with a 6-month probation period 
•    This position is based in Frösundavik, Solna (Stockholm), and you will be expected to work onsite. 

If you have questions about this position, you are welcome to contact Malin Törnvall, Head of Sales Planning & Transformation via email: malin.tornvall@sas.se. Please note that we are not able to handle any applications that are sent by email due to the GDPR regulations.

Come and fly with us!