CREW CONTROLLER

Crew Controller - Play a Key Role in Our Daily Operations

Do you want to influence the pulse of aviation – for real?

As a Crew Controller at SAS, you’ll step right into the heart of our operational activities. Here, you make a difference every day by ensuring the right crew is in the right place at the right time. You’ll work close to the action – in our Operations Control Center (OCC) – where, together with experienced colleagues, you’ll handle daily challenges and find solutions that keep SAS flying. This is a role for someone who thrives in a dynamic environment, has a sharp eye for detail, and enjoys working proactively under pressure. You’ll take on an important, exciting, and varied role in a team where collaboration, responsibility, and problem-solving are key – and where your contribution is directly reflected in our flights.

Challenges you will work on:

As a Crew Controller, you’ll be responsible for coordinating and securing crew staffing for SAS flights at all hours of the day and night, in accordance with collective agreements, aviation authority regulations (OM-A), and SAS internal guidelines. You’ll help drive punctuality, regularity, and cost-efficiency through smart planning, quick problem-solving, and close collaboration with other functions within OCC. 

Key Responsibilities

• Operational staffing of SAS flights during ongoing operations
• Recovery during traffic irregularities
• Handling reroutings and diversions
• Staffing for extra production and commercial special requests
• Ensuring correct service staffing according to the traffic program
• Applying regulatory and company policies 

To be successful, we believe you have:

• Documented experience in personnel planning within operational environments.
• Understanding of and experience with collective agreements in staffing.
• Strong computer skills and experience with operational support systems.
• Completed upper secondary education or equivalent.
• Excellent English skills and fluency in at least one Scandinavian language (Swedish, Norwegian, or Danish).

Additionally, the following experience is considered an advantage:

• Experience working in an Operations Control Centre (OCC) environment.
• Familiarity with SAS internal manuals and policies.
• Proficiency in additional Scandinavian languages.
• Strong knowledge of aviation authority regulations, including OM-A.

As a person you are...

• Self-driven and responsible.
• Solution-oriented and decisive, even under time pressure.
• Structured and detail-oriented.
• A team player with strong collaboration skills.
• Flexible, proactive, and thrives in a fast-paced setting.

Why SAS?

At SAS, we offer extensive opportunities for professional development in an international, fast-paced working environment. We are dedicated to the continuous growth of our employees. Working with us comes with a variety of benefits, including:

• Travel Perks: Enjoy discounted travel opportunities around the world with SAS.
• Health & Wellness: Access to health and wellness benefits, including a newly renovated gym with complimentary classes such as CrossFit and yoga.
• Discounts: Receive discounts from a wide range of brands, as well as on transportation to and from airports, airport shops, hotels, and car rentals.
• Work Environment: Our office location in Frösundavik offers a vibrant workspace with a restaurant, café, and easy access to outdoor activities in Hagaparken and Brunnsviken. Engage in running, tennis, outdoor gym sessions, kayaking, and stand-up paddling with equipment available free of charge.
• Convenient Commute: Benefit from a non-stop bus service connecting our office to Solna station, and commuter trains, alongside a network of cycle paths. 

Our Culture at SAS

At SAS, we are dedicated to caring for each other, delighting our travelers, and driving the transformation towards sustainable aviation. As a future colleague on our team, you’ll join a culture where we work collaboratively towards common goals, recognize each other's contributions, and celebrate successes. Our focus is on safe, sustainable, and punctual execution, and we are committed to protecting our planet while transforming SAS for the future. This is an empowering workplace where you can thrive, grow, and take ownership of your work. Join us at SAS and be part of shaping the future of aviation! 

Additional information

• Deadline for application: 06/02/2026. Please send us your CV as soon as possible, as interviews are conducted continuously, and the position may be filled before the application deadline. Note that we are not able to handle any applications that are sent by email, due to GDPR regulations.
• Desired start date: As soon as possible.
• Position: Fulltime (100%) starting with a 6-month probation period.
• This position is based in Frösundavik, Solna (Stockholm), and you will be expected to work onsite. Remote work may also be an option, depending on the agreement made with your manager.
• A background check will be conducted at the final stage of this recruitment process, as this role is security classified. If you are aware of any specific matters that may come up during this background check, we kindly ask you to be transparent about them during the recruitment process. 

Come and fly with us! 

We are looking forward to hearing from you! 

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