PRODUCT OWNER

Product Owner

Loyalty Solutions at SAS Digital & IT is looking for a Product Owner. 

As Product Owner your main responsibilities will be to: 

• Translate business needs and requirements into clear, actionable user stories and technical specifications. 
• Work in close partnership with the Business Product Manager(s) to align product vision, roadmap, and priorities across the assigned product portfolio. 
• Own the digital scope of the product, ensuring alignment with UX, UI, security, accessibility, and platform standards. 
• Collaborate closely with the Scrum Master on sprint ceremonies and team ways of working, contributing to planning, retrospectives, and continuous improvement. 
• Collaborate closely with designers, engineers, QA, and DevOps to ensure consistent, timely, and high-quality deliveries. 
• Continuously monitor customer feedback, analytics, and technical performance to drive iterative product improvements. 
• Coordinate the resolution of technical debt and ensure long-term maintainability of digital solutions. 
• Prioritize and manage the digital product backlog in sync with the Business Product Manager(s) and other IT Product Owners having requests,  clearly communicating goals and requirements to delivery teams. 
• Ensure that all digital touchpoints comply with accessibility standards, data protection policies, and cybersecurity requirements. 
• Support the team in removing blockers and enabling efficient collaboration and delivery. 
• Serve as the central point of contact for digital product performance and improvement planning. 
• Engage stakeholders across Digital & IT and relevant business units to align on delivery timelines, requirements, and dependencies. 

The Team

You will be part of Loyalty Solutions within SAS Digital & IT and will be assigned part of our product portfolio. 

The team develops and maintains most of the core profile, customer authentication, and identity platforms, and builds products and services available to our customers and EuroBonus members, including profile services, online member pages, partner integrations (credit cards, car rental, hotels, and more), and SkyTeam Alliance loyalty integrations. The team also provides backend services to internal IT teams, enabling their product roadmaps together with their commercial stakeholders. The team also drives loyalty fraud prevention and account security. 

To be successful we believe you have

• Strong ability to translate business needs into actionable technical tasks and user stories. 
• Proven experience managing digital product roadmaps and backlogs. 
• Solid understanding of agile and SAFe-like delivery environments, working with cross-functional teams (developers, designers, QA). 
• Familiarity with modern UX/UI practices, digital accessibility, data privacy, and secure development principles. 
• Experience with agile tooling such as Jira and Confluence. 
• Excellent understanding of customer experience, digital standards, and performance monitoring. 
• Strong communication and stakeholder management skills. 

Education & Experience:

• Bachelor’s or Master’s degree in Business, Computer Science, Digital Product Development, or equivalent practical experience.
• Minimum 3–5 years of experience in digital product ownership, product management, or technical project management. 
• Experience in agile, SAFe-like delivery environments, especially working with cross-functional teams. 
• Familiarity with modern UX/UI practices, digital accessibility, data privacy, and secure development principles. 
• A background in the airline, travel, or e-commerce industries is an advantage.  
  Experience specifically within customer authentication & security, loyalty programs, fraud prevention or similar domains is particularly valued. 

We believe you are:

• Eager to put your creativity and sense of innovation to work to further develop SAS. 
• Someone who enjoys being part of a high-performing, multi-skilled, customer-centric team. 
• A strong team player who keeps SAS’s overall interest in mind and avoids sub-optimizing. 
• Organized and proactive, with a structured approach to managing competing priorities. 
• Curious, collaborative, and committed to continuous improvement. 
• Able to balance technical considerations with user value and business impact. 
• An excellent communicator, both written and verbal, comfortable with business stakeholders and IT providers alike. 
• Open-minded and embracing of cultural differences. 
• Able to analyze problems and come up with working solutions. 

Other 

• Travel to development teams at offshore partner expected 1–2 times per year. 
• Reporting to the Head of Loyalty Solutions in business unit Commercial Solutions, Digital & IT. 

Why SAS?

At SAS, we offer extensive opportunities for professional development in an international, fast-paced working environment. We are dedicated to the continuous growth of our employees. Working with us comes with a variety of benefits, including: 

• Travel Perks: Enjoy discounted travel opportunities around the world with SAS. 
• Health & Wellness: Access to health and wellness benefits, including a newly renovated gym with complimentary classes such as CrossFit and yoga. 
• Discounts: Receive discounts from a wide range of brands, as well as on transportation to and from airports, airport shops, hotels, and car rentals. 
• Work Environment: Our office location in Frösundavik offers a vibrant workspace with a restaurant, café, and easy access to outdoor activities in Hagaparken and Brunnsviken. Engage in running, tennis, outdoor gym sessions, kayaking, and stand-up paddling with equipment available free of charge. 
• Convenient Commute: Benefit from a non-stop bus service connecting our office to Solna station and commuter trains, alongside a network of cycle paths. 

Our Culture at SAS

At SAS, we are dedicated to caring for each other, delighting our travelers, and driving the transformation towards sustainable aviation. As a future colleague on our team, you’ll join a culture where we work collaboratively towards common goals, recognize each other’s contributions, and celebrate successes. Our focus is on safe, sustainable, and punctual execution, and we are committed to protecting our planet while transforming SAS for the future. This is an empowering workplace where you can thrive, grow, and take ownership of your work. Join us at SAS and be part of shaping the future of aviation! 

Come and fly with us! 

Additional information

• Las day to send in your application is 16/8-2026. Please send us your CV as soon as possible as interviews are conducted continuously and the position may be filled before the application deadline. Note that we are not able to handle applications sent by email, due to GDPR regulations.
• Position: Full-time (100%) starting with a 6-month probation period. 
• This position is based in Frösundavik, Solna (Stockholm). You will be expected to work onsite. Remote work may also be an option, depending on the agreement made with your manager. 
• A background check will be conducted at the first stage of this recruitment process, as this role is security classified. We kindly ask you to be transparent about any relevant matters during the recruitment process. 
• Please note that we do not sponsor work visas for this position. Applicants must be eligible to live and work in Sweden.