MANAGER CABIN CREW

As Cabin Crew Manager, you will play a central role in shaping and developing the Stockholm crew base, working closely with Head Office to create the right conditions for Cabin Crew to perform safely and deliver an exceptional customer experience. In this role, you will lead and support a team of around 150 Cabin Crew, having a real impact on employee engagement, operational excellence, and the overall development of the team. You will have opportunities to influence processes, drive change, and contribute to strategic initiatives across the organization. 

Your responsibilities will include:

• Coordinating workforce planning, schedules, and operational priorities in collaboration with Crew Planning.
• Driving initiatives for continuous improvement, including training, competence development, and process enhancements.
• Monitoring performance, following up on incidents and KPIs, and maintaining high standards in Safety, Punctuality, and Care.
• Representing Cabin Crew Management in projects, meetings, and forums, contributing to cross-functional collaboration and decision-making.
• Supporting a positive work environment by promoting engagement, communication, and team spirit, and helping your team grow professionally.
• Be part of the Scandinavian Cabin Crew leadership group, working closely with colleagues across the organization and contributing to knowledge sharing, best practices, and continuous professional development. 

• Experience from aviation management, or a strong interest in working in an aviation environment.
• Proven ability to lead and engage large employee groups, preferably with experience of “long-distance” leadership.
• Relevant education or equivalent work experience.
• Strong communication skills in English and at least one Scandinavian language.
• Confidence in using IT systems and administrative tools in your daily work.
• Experience of working with LEAN principles is considered an advantage, but not a requirement.

We believe you are a visible and engaging leader who creates trust, energy, and a strong team spirit. You enjoy working with people, communicate naturally, and bring a customer-focused and holistic perspective to your work. You thrive in a dynamic environment, stay structured and results-driven, and are motivated by driving change and improving ways of working. 

• Deadline for application: 20/02/2026. Please send us your CV as soon as possible, as interviews are conducted continuously, and the position may be filled before the application deadline. Note that we are not able to handle any applications that are sent by email, due to GDPR regulations.
• Desired start date: As soon as possible
• Position: Fulltime (100%) starting with a 6-month probation period
• This position is based in Stockholm Arlanda Airport-Crew Base
• A background check will be conducted at the final stage of this recruitment process, as this role is security classified. If you are aware of any specific matters that may come up during this background check, we kindly ask you to be transparent about them during the recruitment process. Before employment a drug- and alcohol test will also be carried out. 

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